Currently serving as the Assistant Director of Nursing for Infection Prevention and Control Jincy believes that innovation is a way to increase quality and patient safety and has developed digital, device and service innovations. The challenges faced by Ireland’s healthcare infrastructure during the Covid-19 pandemic pushed her to learn and implement these solutions to fulfil repetitive, high-volume tasks. These solutions contributed to enhanced coordination, better workforce management, systematic practices, and a lower burnout rate among the staff. To cut down on the potential for human error while collating results from laboratories, she also designed an appropriate software solution. She won the Prix Hubert Tuor Innovation Academy Award in 2021. The RPA project also won recognition for Best Use of Information Technology at the 2020 Irish Healthcare Awards.